SHIPPING SPEED: Ordered May 22. Arrived (NZ) August 7. (Terrible) CUSTOM PRINTING: Good. SIZING: Too small. The actual length of the polo doesn't match the description. The 'body length' in cm, of a Large is supposed to be 69cm, but is more like 64-65cm. (see my picture). I'm going to (have to) order more because of this. CORRESPONDENCE: Correspondence did seem polite, and reasonably prompt. HOWEVER: They didn't extend buyer protection, when shipping was cancelled, and restarted.